USPS Hacked, Customer Info Appears Safe

[press release]
Postal Service Statement on Cyber Intrusion Incident

usps_truckThe Postal Service has recently learned of a cyber security intrusion into some of our information systems. We began investigating this incident as soon as we learned of it, and we are cooperating with the investigation, which is ongoing. The investigation is being led by the Federal Bureau of Investigation and joined by other federal and postal investigatory agencies. The intrusion is limited in scope and all operations of the Postal Service are functioning normally.

Information potentially compromised in the incident may include personally identifiable information about employees, including names, dates of birth, Social Security numbers, addresses, beginning and end dates of employment, emergency contact information and other information.

Postal Service transactional revenue systems in Post Offices as well as on usps.com where customers pay for services with credit and debit cards have not been affected by this incident. There is no evidence that any customer credit card information from retail or online purchases such as Click-N-Ship, the Postal Store, PostalOne!, change of address or other services was compromised.

The intrusion also compromised call center data for customers who contacted the Postal Service Customer Care Center with an inquiry via telephone or e-mail between Jan. 1, 2014, and Aug. 16, 2014. This compromised data consists of names, addresses, telephone numbers, email addresses and other information for those customers who may have provided this information. At this time, we do not believe that potentially affected customers need to take any action as a result of this incident.

The privacy and security of data entrusted to us is of the utmost importance. We have recently implemented additional security measures designed to improve the security of our information systems, including certain actions this past weekend that caused certain systems to be off-line. We know this caused inconvenience to some of our customers and partners, and we apologize for any disruption.

We began communicating this morning with our employees about this incident, apologized to them for it, and have let them know that we will be providing them with credit monitoring services for one year at no charge to them. Employees also have the personalized assistance available to them provided by the Human Resources Shared Services Center. We are committed to helping our employees deal with this situation.

Added: A source tells ABC News the attack originated in China.

Statement by Mark Dimondstein, President, American Postal Workers Union:

The American Postal Workers Union is outraged by revelations that employee information has been compromised by a “cyber intrusion” of the U.S. Postal Service data systems.

Postal management is responsible for protecting employee privacy. We intend to make sure the USPS takes steps to prevent such a breach from happening again and that employees are protected from any negative consequences resulting from the breach.

Although we are deeply distressed by the exposure of confidential employee information, we are pleased that the cyber attack does not seem to have involved postal customers. Our members are committed to providing excellent service to the people of our country.

Rudolph First Day Ceremony Photos, Video

The first day ceremony for the Rudolph the Red-Nosed Reindeer stamps was held Thursday, November 6, 2014, at the National Postal Museum in Washington, DC. These photos are stills from a video provided by the USPS. The video is at the end of this page. (Our coverage of the stamps themselves, with illustrations, technical details and FDC information, is here.)rudolph_fdoi03From left to right are Allen Kane, director of the museum. Nagisa Manabe, Chief Marketing/Sales Officer and Executive Vice President of the USPS; Rebbeca Crouch, founding principal, DC Scholars Public Charter School; Caroline Williamson (not further identified). Postmaster General Patrick R. Donahoe; and Gerald Roane, Postmaster of Washington DC.

rudolph_fdoi01USPS CMO Nagisa Manabe. We believe this is the first time she has been a speaker at a first-day ceremony.
rudolph_fdoi02Postmaster General Patrick Donahoe

rudolph_fdoi04Caroline (the little girl) was so interested in the stamp image that PMG Donahoe had to tap her on the shoulder and tell her to face the cameras. rudolph_fdoi09rudolph_fdoi05The Postmaster General seems to be enjoying himself. He probably was. He told The Virtual Stamp Club at the Hot Rods first-day ceremony that these events are the best part of his job. rudolph_fdoi10First PMG Ben Franklin watches over a “Create A Stamp Collection” area at the NPM. rudolph_fdoi11rudolph_fdoi12 rudolph_fdoi13This PMG, unlike some of his predecessors, almost always sticks around to sign autographs after first-day ceremonies. rudolph_fdoi14 rudolph_fdoi15 rudolph_fdoi16
And here’s a video from the USPS:

USPS Goes 7 Days A Week For Christmas

[press release]
Postal Service to Deliver Packages Seven Days a Week During Holidays
Double-digit package growth predicted during the busy holiday shipping season

WASHINGTON — The Postal Service kicked off the holiday shipping season today by announcing that it will be delivering packages seven days a week in major cities and high volume areas starting Nov. 17 through Christmas Day in response to expected double-digit package volume growth.1

donahoe_kickoff“The Postal Service will be out making deliveries every single day during the holiday season, including Christmas Day,” said Postmaster General Patrick Donahoe (right). “During the holidays, no carrier makes more deliveries to more places than the Postal Service, and this year, we’re raising the bar with enhanced tracking and Sunday delivery.”

The demand for package service has grown as online retailers ship more products to their customers.  The Postal Service is adding package delivery on Sundays during the holidays to prepare for the heavy shipping season.

“Every household in America relies on us to get their packages in time for the holidays, and we take great pride in taking on that responsibility,” said Donahoe. “We’re prepared to do whatever it takes to deliver for our customers.”

Double-digit Growth
usps_deliveryDue to continued e-commerce growth and improvements to its Priority Mail product line, the Postal Service is expecting double-digit growth in its package business this holiday season, likely in the range of 450 to 470 million packages. That equates to roughly 12 percent growth over the same period last year.

“Football has its season. But the holidays? That’s our season,” said Donahoe. “That’s crunch time for us, and year after year, we step up our game. E-commerce package business continues to be a big player now more than ever, so we’ve enhanced our network to ensure America that we’ll deliver their cards, gifts and letters in time for the holidays.”

While its competitors recently announced price increases, the Postal Service lowered some of its prices for businesses and frequent shippers. The new Priority Mail pricing offers affordable shipping options along with improved tracking and reliability for business customers.

“The Postal Service is a vital business partner for small and large businesses and lowering shipping prices will save them money and improve their bottom line,” said Nagisa Manabe, chief marketing and sales officer. “With our affordable shipping options, we hope to attract new business customers and become their preferred delivery service.”

2014 Christmas Shipping Deadlines
For expected delivery of holiday mail and packages by Christmas, the Postal Service recommends keeping the following mailing and shipping deadlines in mind:

pkgdelivery22Dec. 2 – First-Class Mail International/Priority Mail International
Dec. 10 – Priority Mail Express International
Dec. 15 – Standard Post
Dec. 17 – Global Express Guaranteed2
Dec. 20 – First-Class Mail/Priority Mail (domestic)
Dec. 23 – Priority Mail Express (domestic)

Skip the lines and ship online
Consumers can avoid holiday hassles by visiting usps.com — the Postal Service’s website that will help make mailing and shipping easier. Nearly 75 million customers will skip the trip to the Post Office altogether and take advantage of convenient online shipping this holiday season. Click-N-Ship and other online services allow customers to print shipping labels, order free Priority Mail boxes, purchase postage and even request free next-day Package Pickup.

Launching holiday advertising campaign
The Postal Service is also launching its advertising campaign today with a wide range of media activities, ranging from direct mail to television and print advertisements, to social media and digital promotion.

“Our holiday marketing effort will be built around the idea that the Postal Service has been planning all year for this season and we are prepared to deliver the holidays for America,” said Manabe. “Our advertising goal is to attract new consumer and business customers and provide assurance for our customers that they can depend on our affordable and reliable service to deliver their mail and packages during this season.”

The Postal Service receives no tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations.”

Notes:
1 Exclusions may apply; visit usps.com for more details.
2 Mail-by date does not take into account time needed for customs clearance.  Allocate extra transit day(s) for delivery outside major cities.

Canada Post Handles Santa’s Mail

[press release]
Santa’s post office getting busier and busier!
Thousands of letters already received; Santa expected to answer more than 1.5 million this season from children all over the world

can_xmas_santaNORTH POLE, Canada, Nov. 5, 2014 /CNW/ – Each year, the holiday season puts a spotlight on popular toys and new exciting trends, but one timeless holiday tradition is still going strong for children all over the world. Already, Santa’s post office is reporting letters are pouring in – with the first one received in July, reminding Santa to eat well and exercise in anticipation of a very busy holiday season.

Santa’s Chief Postal Elf Holly T. Elf is reporting that already some 10,000 letters have come in, keeping postal elves busy. An increase of about 10% in letters is expected this year, meaning that Santa’s post office could answer over 1.5 million letters this season in more than 30 languages, including Braille. Santa and his 6,000 postal elves will ensure that each and every letter will get a response in time for Christmas.

“I encourage all the girls and boys to send their letter to Santa soon,” says Holly T. Elf, who started working at the North Pole post office more than 30 years ago. “And don’t forget to include your return address. While Santa knows where your house is, the postal elf team needs your address to ensure your letter will be delivered on time.”
All letters to Santa should be mailed before December 16 to give Santa enough time to send a letter back. Postage is not required for letters to Santa – but encouraging proper addressing is a good learning experience for all. Santa’s address is:

Santa Claus
North Pole
Canada HOH OHOK

About Santa’s post office
Canada Post’s national Santa Letter-writing Program officially began 33 years ago, though local programs began even earlier. For the past 13 years, the program has averaged one million letters or more a year and in total answered more than 23.2 million letters. The program could not exist without the help of current and retired employees of Canada Post who volunteer their time to ensure each letter is answered. The company extends its sincere thanks to all volunteers. To learn more about Santa’s post office please visit canadapost.ca/santa or view Santa’s video message here.

World’s Rarest Stamp Heading To DC

[press release]
World’s Rarest Stamp Lands at National Postal Museum
1856 British Guiana One-Cent Magenta Going on Exhibit in April

British_Guiana_13The Smithsonian’s National Postal Museum will display the world’s rarest postage stamp. Beginning in April 2015, the 1856 British Guiana One-Cent Magenta will be prominently displayed in the museum’s William H. Gross Stamp Gallery for a three-year period. The exhibition of the stamp will be the longest and most publicly accessible showing ever.

No postage stamp is rarer than the npmgross11capsole-surviving example of the British Guiana One-Cent Magenta. Printed in black ink on magenta paper, it bears the image of a three-masted ship and the colony’s motto in Latin: “we give and expect in return.” Noted for its legacy, the stamp was rediscovered by a 12-year-old Scottish boy living in South America in 1873, and from there passed through some of the most important stamp collections ever assembled. It is the only major rarity absent from the Royal Philatelic Collection owned by Queen Elizabeth II.

The stamp gained international attention in February when it was sold at auction by Sotheby’s New York. After considering several of the world’s most prominent philatelic museums, the anonymous buyer elected to loan the object to the National Postal Museum. Since 1986, the stamp has been on view only briefly, at select stamp shows in London, Hong Kong and Chicago.

allen_kane_caption“We love being able to showcase truly impressive objects for the world to see,” said Allen Kane, director of the museum. “Everyone loves to see rare and extremely expensive things, and this stamp certainly fits the bill.”

In 1852, British Guiana began receiving regular postage stamps manufactured in England. In 1856, a shipment of stamps was delayed, which threatened a disruption of postal service throughout British Guiana. The postmaster turned to the printers of the local Royal Gazette newspaper and commissioned a contingency supply of postage stamps: the one-cent magenta, a four-cent magenta and a four-cent blue. The sole-surviving example of the one-cent magenta was first rediscovered not far from where it was initially purchased. In 1873, L. Vernon Vaughan, a 12-year-old Scottish schoolboy living with his family in British Guiana, found the stamp among a group of family papers bearing many British Guiana issues. A budding philatelist (stamp collector), Vaughan could not have known the stamp was unique, but he did know that he did not have an example, and he added it to his album. He later sold the stamp to another collector in British Guiana for several shillings.

npmgross31capThe British Guiana One-Cent Magenta entered the United Kingdom in 1878, and shortly after, it was purchased by Count Philippe la Renotière von Ferrary, perhaps the greatest stamp collector in history. France seized his collection, which had been donated to the Postmuseum in Berlin, as part of the war reparations due from Germany, and sold the stamp in 1922. It was bought by Arthur Hind, a textile magnate from New York, for its first auction-record price of $35,000, followed by Australian engineer Frederick T. Small, then a consortium headed by Irwin Weinberg and lastly by John du Pont, heir to the chemical company fortune, eccentric amateur sportsman and avid collector. Du Pont paid $935,000 for the stamp in a 1980 auction, another record-setting price at that time.

“Not only is the British Guiana far and away the most valuable stamp in the world, it is also, by sheer size and weight, the most valuable single object in the world today,” said David Redden, the Sotheby’s auctioneer who sold the British Guiana. “Every time the British Guiana has sold at auction it has set a new world record price for a stamp, recently selling for $9.5 million—four times higher than the price of any single stamp in history.”

npmbuildingThe National Postal Museum is devoted to presenting the colorful and engaging history of the nation’s mail service and showcasing one of the largest and most comprehensive collections of stamps and philatelic material in the world. It is located at 2 Massachusetts Avenue N.E., Washington, D.C., across from Union Station. The museum is open daily from 10 a.m. to 5:30 p.m. (closed Dec. 25). For more information about the Smithsonian, call (202) 633-1000 or visit the museum website at www.postalmuseum.si.edu

Details on AmeriStamp Expo 2015 Hotel

[press release]
Riverside Marriott — APS AmeriStamp Expo Headquarters Hotel

rivmarriottThe Riverside Marriott (http://marriottriversidedowntown.com/) is the headquarters hotel for APS AmeriStamp Expo (www.stamps.org/AmeriStamp-Expo-ASE) to be held February 13–15, 2015. Located at 3400 Market St., Riverside, California 92501, the hotel is across a walkway from the Riverside Convention Center (www.riversidecvb.com/). Functions including the APS board meeting and Awards Banquet are held in the headquarters hotel.

The APS show rate is $115/night plus 12%+ tax on all rooms. To reserve a room call 951-784-8000 — you must mention APS to obtain the show rate. Deadline for reservations is January 15, 2015.

The Ontario International Airport (ONT) is a 20 minute drive from the show. The hotel provides a complimentary shuttle with 72 hour advanced reservations. Please call Denise Basore at (951) 786-7189 or denisebasore@pinnaclehotelsusa.com. The APS group rate includes discount parking at $8/day.

The Riverside Marriott is located within blocks of many boutique stores and galleries.

More information about AmeriStamp Expo is available on online (www.stamps.org/AmeriStamp-Expo) or by calling 814-933-3803 ext 207.

The American Philatelic Society, founded in 1886, is the national stamp collecting organization of the United States, with more than 31,800 members. For more information about the Society and its services, contact the APS at 100 Match Factory Place Bellefonte, PA; e-mail (info@stamps.org) or visit the APS online at www.stamps.org.

For more information on AmeriStamp Expo contact Dana Guyer at dana@stamps.org

Free Holiday Stamp Checklist from ATA

[press release]
ATALogo-2aThe American Topical Association wants to put you in the mood for the holidays with a gift of a free checklist. This year’s topic is Turkeys on stamps, and the list of 65 stamps is free to ATA members and nonmembers alike, through Nov. 30.

The newly developed list was the project of checklist dATAbase developer Karen Cartier, board member Jean Stout, and May Day Taylor, a member of the Smithsonian National Postal Museum’s Council of Philatelists. A free download is available at www.americantopicalassn.org. A printed copy of the Turkey checklist will be mailed if a stamped envelope is sent to ATA, PO Box 8, Carterville, IL 62918-0008.

As with all ATA checklists, the Turkey list includes country, issue date, Scott number, denomination and a description of each item. Various breeds are featured on the stamps, and naturally the list includes the 2009 US stamp depicting a turkey-shaped balloon in a Thanksgiving parade. Wild turkeys from Scott-listed state migratory waterfowl stamps are also included.

In recent months, the ATA’s dATAbase has been greatly expanded. About 1200 lists are currently available. Customized checklists are available for an infinite number of topics. Members may order lists for a small fee. Membership information is on the organization’s website.

First Look: U.S. 2015 Stamps

The U.S. Postal Service held a web conference with the philatelic press on November 4th. This is our report from that conference, posted that same day and updated over the next 2½ weeks. However, we have now spun off all the known issues into their own blog entries, so this page will no longer be updated. Click on the bold-faced subheads to go directly to those individual blog posts. Our overall 2015 U.S. stamp program table is now online here.

A simple list is at the bottom of this post. Battle of New Orleans date set: January 8th.

cindy_tackett14oct“Our goal this year is as soon as we have philatelic agreements signed,” said Cindy Tackett, acting director of Stamp Services of the USPS (left). “We’re going to get the information out to you … Our goal is to get this information out to you as soon as we can.”

However, Stamp Services is not announcing issues until it has reached “philatelic agreements” with the appropriate estates and rights-holders.

The agency hopes to lock in dates and first-day cities much earlier this year.

All the year dates this year (“2015”) will be in the upper right corner, a change from last year.

What we have so far; click on any image for a larger version:

Lunar New Year
lny-ramThe first issue of the year will be Lunar New Year, the Ram. Again, a design by Kam Mak, of a candy tray or “tray of togetherness” (“chuen-hop”). The tray is filled with dried fruits, candies, and other treats to provide a sweet beginning to the New Year.

The cut-paper icon of a ram from the previous series by Clarence Lee, plus Chinese characters in the grass-style of calligraphy by the late Lau Bun. This is the eight of the 12-stamp series. Issue date and city are not yet locked in, but it will be issued in January. The Year of the Ram begins on February 19th.

Forever Love stamps (2)
Same design for each stamp, but one is red with white lettering, the other the reverse.

From the USPS:

Lacy lettering in the shape of a heart spells out the word “Forever” on two stamps. One design features red lettering on a white background; the other is reversed, with white lettering on a field of red.

Artist Jessica Hische (pronounced “HYSH”) created the lettering that forms the heart, first drawing her designs by hand and then finishing the stamp art digitally. The red and white color scheme works well with other colors and adds a timeless feel to the design, which resembles filigree (delicate/intricate ornament).

The traditional colors of red and white would be appropriate for valentines, wedding invitations, baby announcements, anniversary cards, party invites, or any occasion that calls for a classic, timeless stamp.

Artist: Jessica Hische of Hazleton, PA / Philadelphia / New York (also did Sealed with Love and Love Ribbons)

foreverloveBattle of New Orleans
bneworleansFourth and final stamp in the series, and of course it will be issued in New Orleans. That’s Andrew Jackson on horseback. This is an original painting by Greg Harlin, who also designed 2014’s Battle of Fort McHenry stamp. Below are the designs for the full sheet. Both the small vignette of Jackson on the reverse (by John Vanderlyn) and the “selvage” illustration on the front of the sheet (Oliver Pelton) are in the Library of Congress: bneworleans_obv bneworleans_revThe actual date of the battle was January 8, 1815; January 8, 2015, is a Thursday. Added November 13th: That will be the first day date.

$1 and $2 Patriotic Waves definitives
There is no issue date or even month for this issue; it will depend on current inventory of the Waves of Color $1 patrioticwaves1and $2 definitives. It’s the same artist as Color (Michael Dayer), and the stamps will come in panes of ten. The $2 is standard commemorative size, the $1 is the “special” size.

patrioticwaves2

Water Lilies (4)
Illustrations of plants from the Kenilworth Aquatic Gardens n Washington, DC. These will be a booklet of 20, and issued some time in March. These were based on existing photoswaterlilies by Cindy Dyer, who also took the photos for the Ferns in early 2014.

FromMeToYouFrom Me To You (1 design + stickers)
April is National Card & Letter Writing Month. The panes of 20 stamps includes 12 stickers, and the USPS information also refers to “decals.” The artist is Michael Osborne of San Francisco, who also did Love: Candy Hearts, Chacón “Madonna and Child, Our Wedding, Patriotic Banner (Presorted Standard), Presorted First-Class Spectrum Eagle, Yes, I Do, and Where Dream Blossom.

The Postal People seemed especially eager to know our opinions of this design, and, of those expressing opinions, none really liked it.

Below is the design of the complete pane of stamps: FromMe_paneCivil War (2)
Designs are still being finalized, but, yes, the two events are the Battle of Five Forks and Lee’s surrender at Appomattox Court House. Mark Saunders of the USPS notes that the two sites are only about 20 miles apart. He didn’t say, but I’d guess that means just one first day ceremony, at A.C.H., some time in April.

For those who don’t know, Appomattox Court House is and was a different town than Appomattox. All of A.C.H. is now within the National Park. And another fun bit of trivia: The house in which the surrender was signed was, in the late 1800s, dismantled and taken to Washington, where the purchasers hoped to display it with an admission fee. It never happened. Some time in the early 20th century (1930s? About 1940?) the Park Service purchased the pieces, took it back to A.C.H. and reassembled it on the same site.

Summer Harvest (4)
The concept has been around for awhile, but these are new designs, reminiscent of the labels on fruit crates in the early 20th Century. These will be issued in June.The artist is Michael Doret.SummerHarvest

Coast Guard
CoastGuardThis stamp commemorates both the 225th anniversary of the signing of the Revenue Cutter Service bill into law on August 4, 1790, and also the 100th anniversary of the formal establishing of the U.S. Coast Guard. The original oil painting (oil on masonite by William S. Philips) shows the cutter Eagle and a MH-65 Dolphin helicopter, the standard aircraft used for rescues. The Eagle was also featured on a 1978 postcard. “We’re excited by this stamp,” said Tackett.

Wedding stamps (2)
No set date on this, but the USPS wants to give brides and grooms a choice of different wedding stamps. These are stylized black-and-white drawings of a “Vintage Tulip” (two ounces) and “Vintage Rose” (one ounce). They will be engraved stamps. “The artwork features details from engraved plates dating from the early 1700’s,” says the USPS. The designer is Jeanne Greco of New York, who also did King & Queen of Hearts a few years ago.

VintageWedding

Also in the plans, but with no details yet available because the rights have not yet been nailed down:

  • Music Icons #1
  • Music Icons #2
  • Legends of Hollywood
  • Black Heritage
  • “another notable African-American”
  • Medal of Honor- Vietnam (3)
  • New York 2016 – World Stamp Show. The USPS has not yet begun to design this stamp, so no word on what might be shown. “We haven’t even started development of that,” said Tackett. It probably will be issued at APS StampShow in August. That would make it likely for August 20 or 21 in Grand Rapids, Mich.”It will be designed with the collector in mind,” said Stamp Development Specialist Bill Gicker during the web conference. “We do want it to be special.”

screencap_coming
Above is the web-conference screen we were shown.

Here’s a quick list of the 2015 program so far:
January:

Lunar New Year
Forever Love Stamps (2)
Battle of New Orleans (War of 1812)
Black Heritage? (Rumored: Robert Robinson Taylor)

March:

Water Lilies

April:

From Me To You
Civil War (2)

June:

Summer Harvest

August?

U.S. Coast Guard
NY 2016 World Stamp Show

Date uncertain:

Patriotic Waves $1 and $2
Wedding stamps (2)
Music Icon #1 (Rumored: Elvis Presley)
Music Icon #2 (Rumored: James Brown)
Legend of Hollywood (Rumored: Ingrid Bergman)
“another notable African-American”
Medal of Honor – Vietnam War (3)

The “Deep CSAC” list leaked in January 2014 was right about most if not all of the above issues. Here’s the rest of that list for 2015:

Baskets
Black Heritage: Robert Robinson Taylor
Christmas Carols
Christmas Contemporary
Madonna & Child by Bachiacca
Distinguished Airmen
Five Fishes
Global Holiday
Johnny Carson
Latino Baseball
Hollywood: Ingrid Bergman
Music: Elvis
Music: James Brown
Peanuts
Science Fiction Writers
Solar Awareness
Steve Jobs