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For broadcast on CBS Radio Network Stations 
July 3-4, 1999:

Opening the lines of communication.

The Stamp Collecting Report, I'm Lloyd de Vries.

Stamp collectors are often annoyed with the U-S Postal 
Service, saying it makes no effort to understand and 
accomodate them.  Well, recently, American Philatelic 
Society Secretary Janet Klug was asked to talk about 
stamp collecting to Ohio postmasters, and she told them 
about collector gripes.

"They don't like when they go into a post office and 
they can't buy stamps. They didn't like pen cancels and 
marker cancels, and also they didn't like it when they 
asked specifically to have stamps used on their letters 
and packages and they used the meters instead."
RUNS:  :17

Attendance was voluntary, but Klug says her two sessions 
were packed.

"The Postal Service is promoting stamps heavily.  Y'know, 
they're spending $100 million just to promote the Celebrate 
the Century stamps."
RUNS:  :08

The postmasters say an occasional pat-on-the-back would be 
nice: Fill out those comment cards about GOOD service, 
because those are considered in their performance reviews, 
and they'll thank you for it.

And that's stamp collecting this week.  

I'm Lloyd de Vries, CBS News. 

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